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Support Policy
After the product's
registration, we will provide all our customers
with unlimited technical support free of
charge.
Unregistered users will
also be supported during their trial period. Just
bear in mind that registered users take precedence
over unregistered ones.
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Technical support
offered on our product is intended for problem resolution
only. We do not provide complete system walk-thru service to
teach you every software feature step by step. For learning
the system step by step, please consult with our user
manual.
We are constantly researching new
technologies and ways to improve our product. Such
enhancements, when released, are posted to all our
registered users as software updates at no extra cost.
Technical support is provided in
English. On request, we can also support Spanish-speaking
customers.
While we organize and train our
live operators to take national and international calls with
technical questions, all customer support will only be
provided via e-mail.
So, for technical assistance
please contact us at info@multipos.com.ar
We use real people to take your
messages and have technicians on staff 7 days a week, 24
hours a day (you can usually expect a response within 2
hours for most questions)
About our
Company...
Quality Software
Systems began in October
1996. We are a software development company specializing in
restaurant and retail point of sale software. All of our
restaurant software and retail software products are
developed, maintained, and supported in-house by our own
highly skilled and dedicated staff. Our software is built on
the most powerful and advanced technology for software
applications.
Multi Pos for
Restaurant software has installations worldwide. We have
installations across the United States, Canada, Mexico,
Panama, Puerto Rico, Barbados, Australia, Denmark,
Netherlands, Spain, Great Britain, Singapore, Thailand, and
many other countries. To see a small sample list of our
customers, please click
here
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